|
To be properly notified of
his/her rights and responsibilities… |
| |
|
To be treated with dignity and
respect at all times and in every situation… |
| |
|
To choose his/her own home
health care provider… |
|
to be provided the credentials
of both the agency and his/her individual care giver(s)…
to be presented with the schedule of services to be offered…
to be fully informed of all agency policies and charges in advance
and likewise
notified of any and all changes which might impact his/her
treatment… |
| |
|
To receive appropriate
professional care responding to his/her physician’s orders… |
| |
|
To be cared for in a gentle,
dignified, and loving manner without any discrimination based on
race, color, national origin, cultural expressions, sex, lifestyle,
and religious and/or spiritual beliefs…and…to be protected from any
form of abuse, neglect, or exploitation… |
|
|
|
To be free from any worry or
concern for the security and inviolability of personal property… |
|
|
|
To expect absolute
confidentiality of all personal and medical information in
compliance with local and state laws and regulations… |
|
|
|
To receive all information
necessary to participate in the formulation of an individual plan of
care and education with the home health team and family members,
when applicable and as desired… |
|
to give informed consent prior
to the beginning of treatment or undergoing a procedure…
to refuse treatment within the limits of the law and to be informed
of the consequences of that decision… |
|
|
|
To voice grievances and
suggest changes in service or staff without fear of reprisal and to
expect that grievance to be promptly investigated and addressed… |
|
|
|
To be assured that Aker Kasten
Home Health Care Agency remains available and on-call to fulfill our
commitment to provide uncommon |
|
caring with competence
and compassion
|
| |
